Changes to California toll payment options

We regret to inform you that starting from May 19th, on the express lane roads below, California toll authorities only allow toll payment using a windshield toll tag.

Los Angeles

- I-10 Express Lanes

- I-110 Express Lanes

- SR-91 Express Lanes

San Diego

- I-15 Express Lanes

- SR-125 (South Bay Expressway)

If you plan to drive these roads and want to ensure your continued toll payment coverage, provide us your full name and address by one of these options and we’ll send you the required toll tag (it’s free):

  1. Respond to the survey that pops up in the app.
    OR

  2. Update your profile in the app, providing your full contact information in your Profile in the app and then reach out to our customer support team notifying them that you made this update.

Once you let us know by one of these options, we’ll immediately ensure that you can continue to drive on these roads without interruption and then mail you a tag to affix to your windshield for future trips.

Otherwise, if you drive these roads without providing your information and the required tag, the toll agency will mail you a toll bill that will include a violation fee. If you don’t plan to drive on these toll roads, no further action on your part is needed.

Uproad is committed to providing the best tolling experience for our drivers. Rest assured, we'll continue conversations with toll agencies hoping they'll allow us to cover these roads again in the future without a toll tag.

FAQs

Where do I need a toll tag?

You need to order and mount a toll tag on your windshield before you drive on any of the following express lane roads in San Diego or Los Angeles.

San Diego

- I-15 Express Lanes

- SR-125 (South Bay Expressway)

Los Angeles

- I-10 Expressway

- I-110 Expressway

- SR-91 Express Lanes

For all other roads that Uproad covers in California, a toll tag isn’t necessary for payment. Toll payments will be covered by your Uproad account without interruption.

How do I get a toll tag for my vehicle(s)?

Please open your app and

  1. Respond to the survey that pops up

  2. Provide your full name and mailing address so that we can mail you the toll tag.

If you do not see a survey asking you whether to order a toll tag, then please reach out to our customer service team and they will be happy to assist you.

It takes a couple of business days to receive the toll tag by mail.

How do I mount the toll tag?

Please follow the following steps to mount the toll tag. Do not move or adjust the toll tag once installed, as it will break and become unusable.

  1. Clean the interior windshield where you intend to place the toll tag – either behind the rearview mirror (under the tinted area) or in the lower left-hand or right-hand corner.

  2. Carefully peel the sticker off the toll tag, keeping it flat as possible to avoid bending.

  3. Affix the toll tag to the inside windshield in the area you cleaned.

Do I need a toll tag in each of my vehicles?

You need to have a toll tag in each of your vehicles that you plan driving on any of the express lane roads that require the use of toll tags.

I never received a toll tag.

Please reach out to our customer service team, and they will be happy to assist you.

I damaged my toll tag.

If your toll tag is damaged or your windshield is replaced, you need to order a new toll tag before driving on toll roads that require a toll tag.

I had to replace my windshield.

If your toll tag is damaged or your windshield is replaced, you need to order a new toll tag before driving on toll roads that require a toll tag.

What do I do with my toll tag when I sell my car?

Please remove the toll tag from the vehicle and contact our customer service team to order a new toll tag. Once you remove the toll tag, it will not work anymore and can be disposed.

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