FAQs

I don’t see the auto-refill option on my account


The good news is that you now can buy any Pro plan subscription without enabling the prepaid balance in the wallet. Starting from October 10th, 2022, there’s no required prepaid balance for Pro plans. Your wallet will still display the amount of money on balance, which can be topped-up manually by clicking the Add Funds button. The auto-refill option in settings will disappear for users with the 3.0 app version.

Note: if you used Uproad before this update and your app version is 2.8 or earlier, you’ll still have the auto-refill feature on your account. Update your app to 3.0 to check out new features and stay tuned.

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