FAQs

How do I contact Customer Service?


We love to hear from you! Choose the most convenient method.
WEB CHAT
M-F, 8 AM to 5 PM Eastern
Click the dialog icon in the bottom right corner of the Help & Support page. If the chat feature isn't working for you, disable any ad blockers and try again.
IN-APP CHAT
Mon-Sun, 7 AM to 1 AM Eastern

In the app, select the “More” option in the bottom right corner and select "Chat with support" from the menu. A chat with our support team will be initiated immediately.

EMAIL US ANY TIME
Mon-Sun, 7 AM to 1 AM Eastern

Send us an email at support@uproad.com. You can also fill out and submit the form on our Contact Us page and we will respond within 48 hours.

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